Franziska Hilgarth is a Customer Success Manager at Sinch Engage since January 2021, previously serving as a Junior Account Manager. Prior experience includes a role as a Brand Agent at waterdrop® from July 2019 to January 2021, focusing on customer acquisition, social media content creation, and visual marketing. Additionally, a marketing internship at CUBE Bikes in 2015 involved planning and executing trade shows and events, as well as enhancing social media presence and writing articles in both German and English. Franziska holds a Master of Arts in Digital Communication and Media/Multimedia from Paris Lodron Universität Salzburg (2018-2020) and a Bachelor of Arts in the same field from the same university (2015-2018).
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