Alicia W.

Alicia W. has a diverse professional background with experience primarily in customer service and quality management roles. Starting as a receptionist in various NH Hotels from 2004 to 2006, Alicia continued to build skills in hospitality and customer relations at Sol Melia and Petit Palace Hotels. From 2007 to 2012, Alicia served as an Office Administrator at Oliver Wyman, followed by a significant tenure at Air France from 2014 to 2019, where roles included Social Media Servicing Officer and Quality Specialist in Social Media. Since February 2022, Alicia has been a Senior Quality Specialist at Wipro, working in support operations for Meta. In addition to a degree in Tourism, Alicia has advanced language qualifications, including proficiency in English and Spanish.