Andrew MacDonald

Andrew MacDonald has extensive experience in IT support and infrastructure roles, having held positions at reputable companies like Facebook, Citi, and Meta. Notable roles include Field Technician at Facebook, where Andrew engaged in a variety of responsibilities beyond helpdesk work, and Enterprise Support Technician at Meta, providing support to top-tier executives across the APAC region. Prior experience as an Infrastructure Analyst at Citi involved offering support to 2,500 users, while earlier work as an IT Helpdesk Technician for Milestone Technologies emphasized resolving IT queries for both in-house and remote users. Andrew holds a Bachelor of Science in Architectural Engineering Technology from the Waterford Institute of Technology.