Brittany M.

Brittany M. has a diverse professional background with extensive experience in fraud prevention and analysis, customer service, and compliance across multiple industries. Notable positions include Program Manager III for Google Store Fraud, where Brittany managed fraud prevention processes, and roles as a Fraud Analyst and Anti-Money Laundering Analyst at Bank of America and American Express, respectively, where Brittany achieved high-performance metrics and contributed to task forces. Brittany's earlier career included various customer-facing roles at Hilton Worldwide and JCPenney, alongside significant responsibilities in financial compliance at organizations like Western Union and Promontory, a Business Unit of IBM Consulting. Brittany holds a Bachelor of Science in Psychology and a Master of Science in Clinical and Forensic Psychology, reflecting a strong academic foundation in the psychological aspects of fraud and compliance.