Gaurav Shukla is a seasoned professional with extensive experience in operations management and leadership, primarily within Meta, where tenure included roles as Regional Head of Operations and Senior Manager for Global Market Operations, focusing on improving customer service operations and risk prevention across EMEA and APAC. Demonstrating a strong background in team leadership and strategic initiatives, Gaurav has mentored diverse teams and streamlined processes to ensure high-quality support for users and advertisers. Additional experience includes sales and product support roles at Jaiprakash Associates Limited, LinkedIn, and Compare Infobase Ltd., coupled with freelance career coaching since 2022. Gaurav holds a B.Tech in Computer Science, an integrated MBA in Marketing and Finance, and a Postgraduate Diploma in Executive Coaching and Mentorship.
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