James Qian

James Qian is a seasoned professional with extensive experience in product operations and business strategy. From September 2020 to July 2024, James served as the Head of Product Data Operations and Head of Product Operation at Meta, where significant contributions were made to monetization and reality labs. Prior to Meta, James held leadership positions at AppZen, including Director of Business Operations and Senior Manager of Business Operations, and at Zendesk as Senior Manager of Business Strategy & Operations. James also worked as the Strategy and Operations Lead for Customer Success Programs at MobileIron and began the career as a Strategy Consultant at Accenture. Academic credentials include a Master of Science in Electrical and Computer Engineering from Carnegie Mellon University and an MBA from the University of Virginia Darden School of Business.