Rodrigo Moreira possesses extensive experience in workforce management, beginning tenure at TELUS International from January 2012 to September 2015, advancing through roles including Workforce Management Supervisor and Global Manager of Scheduling and Forecasting. Responsibilities included supervising the accuracy of WFM reports, developing teams for improved decision-making, and ensuring efficient resource management across multiple accounts. Rodrigo contributed to revenue growth by creating scheduling models and staffing projections, while also leading a 14-member global team to provide world-class support for over 20 accounts. Subsequent roles at Meta from March 2024 to November 2021 included Program Manager for Vendo Capacity Planning Global Operations and additional positions focusing on Workforce Management and Supply Planning within Global Partner Strategy.
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