Shyanne Browning is a seasoned professional in customer experience and operations, currently serving as a Vendor Operations Program Manager at Meta since August 2021 and as a Co-Founder of Empaths at Work since December 2021. Prior experience includes leadership roles such as Head of Customer Experience for Roche Diabetes Care in Asia and Regional Head of Customer Experience at Funding Societies, where Shyanne led teams across multiple countries to enhance service excellence and customer obsession. With a background in advising senior leaders at Forrester, Shyanne specializes in developing customer-centric strategies across various industries. Shyanne holds degrees in Economics from The London School of Economics and Political Science, further strengthening a solid foundation in analytical and strategic thinking.
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