Jon Wadsworth

Jon Wadsworth is a seasoned technical consultant currently serving as a Senior Technical Consultant at MetaPhase, specializing in ServiceNow and enhancing client workflows through user experience, automation, and AI capabilities. Prior experience includes a role as a ServiceNow Business Analyst at Accenture Federal Services, where Jon led a team in implementing significant platform enhancements for a major Department of Defense project. Jon's extensive military background with the US Navy spans over two decades, during which leadership roles included Senior Maintenance Manager, Senior Enlisted Leader, and Quality Assurance Manager, effectively managing large teams and ensuring operational excellence in helicopter maintenance and certification. Jon holds a Bachelor of Science in Organizational Leadership from the University of Charleston and an Associate of Science in Supervision and Management from Coastline College.