Cynthia Caceres Gomez

Cynthia Caceres Gomez is an experienced professional in quality management and post-sale services within the insurance sector. Currently serving as Jefe del equipo de calidad at MetLife Chile since February 2023, Cynthia has previously held senior positions including Jefe de Reclamos Criticos at falabella.com and Supervisor de Post Venta at MetLife, encompassing responsibilities for enhancing customer service and managing claims. Early career roles include Analyst positions at Vida Security, focusing on business processes and consumer credit. Cynthia holds a degree in Commercial Engineering with a specialization in Administration and has completed various certifications in customer experience, advanced Excel, internal auditing, and finance.