Anika Wall

Vice President, Global Customer Service & Operations at MetLife

Anika Wall has a wealth of experience in technology services and project management across various companies such as MetLife, NCPMI, IBM, and Syntel. Anika has held roles such as Director, Assistant Vice President, and Vice President, overseeing teams and leading initiatives to drive operational excellence, manage budgets, and optimize processes. Anika has a Master of Business Administration (MBA) and a Bachelor of Arts (B.A.) in Computer Information Systems from North Carolina Central University.

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Timeline

  • Vice President, Global Customer Service & Operations

    June, 2021 - present

  • Assistant Vice President, Global Technology Services

    October, 2019

  • Director, Global Technology Services

    June, 2018

  • Director, Global Program Management

    July, 2015

  • Program Management Office

    June, 2014

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