Bonnie Chen

Bonnie Chen is a Senior Business Procedures Consultant and Implementation Specialist II at MetLife, with previous experience as a Benefits Analyst at Toyota North America, where responsibilities included advising on pension inquiries for over 20,000 employees and retirees, programming Excel macros to enhance process efficiency, and executing monthly benefit reports. Prior roles include serving as a Retirement Benefits Analyst and Actuarial Analyst at Willis Towers Watson, where Bonnie calculated pension benefits and managed client data, along with an internship at Globe Life focusing on data management. Education includes a Bachelor of Applied Science in Actuarial Science from The University of Texas at Dallas and a diploma from Texas Academy of Mathematics and Science.