Pranav Gaur

Pranav Gaur is a seasoned professional with extensive experience in product management and business transformation, currently serving as the Director of Product Management at MetLife since July 2012. Pranav utilizes agile methodologies to improve member experiences with MetLife's Dental product and plays a key role in understanding customer needs while managing product-related challenges. Additionally, as Director of Business Transformation, Pranav drives initiatives aimed at enhancing customer relationships and modernizing operations. Prior to MetLife, Pranav held several strategic roles at IBM, focusing on operations consulting, and served as a Senior Analyst at American Express, where financial processes and IT systems were evaluated. Academic credentials include an MBA in Finance and Strategy from the Management Development Institute and a Bachelor's degree in Economics from Shri Ram College of Commerce.