Craig Jensen serves as the Customer Engagement Centre Operations Manager at Metricon since March 2020, having progressed through roles including Team Leader and Senior Associate. Responsibilities include managing customer inquiries via various channels and supporting team operations. Prior to Metricon, Craig held various managerial positions at Woolworths Supermarkets for over eight years, including Longlife Team Manager, Fresh Food Manager, and Customer Service Manager, where duties encompassed team development, financial management, customer service optimization, and compliance with safety policies. Educational background includes attendance at Forest Hill Secondary College.
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