Nikolaos Galindo

Nikolaos Galindo is an accomplished professional with extensive experience in account management, demand planning, and sales operations. Currently serving as an Account Manager for EMEA at Class since November 2022, Nikolaos previously held roles that included Demand Planner and Logistics Coordinator for Délifrance, and Sales and Operations Manager for CognosOnline Chile, where a significant achievement included reaching annual sales of US$4M and maintaining a 98% customer renewal rate. Earlier experiences feature leadership positions at Abbott, where a 50% increase in call reception and remote resolution was accomplished, and as a Strategy and Management Consultant in Spain and Colombia, driving operational expense savings. Nikolaos began a career at Xerox, focusing on CRM strategy and service productivity across various regions. Academic credentials include a Master of International Business from the University of South Carolina and specializations in Finance and Industrial Engineering from Universidad de Los Andes.