Ambra Ghisleni

Ambra Ghisleni is an experienced customer service professional with a background in various roles focused on client relations and support. Currently serving as a Customer Service Expert at METRO Markets GmbH since July 2022, Ambra previously worked as a Customer Relations Representative at Pandora, where responsibilities included managing B2B and B2C interactions for the Italian market and supporting social media for the UK. Prior experience includes serving as a Customer Service Partner Specialist at Majorel Italy for Booking.com and engaging in public relations as a promoter in Barcelona. Ambra began their career in customer service as a waitress at Eddie Rocket's Ireland, enhancing communication skills through diverse interactions. Ambra holds a degree in interpretariato e comunicazione from IULM University, completed in 2018.