Jack H.

Jack H. has extensive experience in fraud operations, currently serving as the Senior Fraud Operations Manager at Metro Bank (UK) since October 2012, overseeing the entire Fraud Operation. Progressing through various roles at Metro Bank, Jack's career includes positions such as Fraud Strategy Manager, Fraud Operations Manager, and Non-Plastic Fraud Team Leader. In these capacities, responsibilities included managing alerts, scams, and investigations across multiple teams. Earlier in the career, Jack worked as a Fraud Investigator focusing on various fraud cases and as a Lead Cashier in the Romford Store, where leadership and cash control were key elements. Prior to Metro Bank, Jack held the position of Floor Manager at JD Sports Fashion plc, advancing from a temporary role to managing the flagship store. Educational background includes attendance at St. Edwards C of E Senior School and Sixth Form College from 2003 to 2010.