MetroBank, N.A. is focused on providing personalized, culturally sensitive and innovative products and services to all communities in which we operate. MetroBank is a pioneer in this arena, and our infrastructure is steeped with expertise of interfacing with multicultural communities. The dynamic cities of Houston and Dallas, where we operate, are among leading-edge cities in the country with evolving multicultural markets.
 
Our primary mission is to be the leading commercial bank in the diverse communities we serve. We have traditionally served small to medium-sized businesses, as well as retail customers. The foundation of our success has been in the ethnic markets - especially the Asian and Hispanic ones - where we have strong ties and direct involvement with the communities.

Banking

Business Development

MetroBank N.A.

George Lee

Roanne Jimenez

Charo Caldito-Caparas

Noir Alves de Paiva

Wilihada Chan

Jenny del Mundo

Roland Bacarro

Helmy Chamorro

Cora Heceta

Rowena de Grano

Carla Sy

Cid Carag

The Customer Support and Service team at MetroBank N.A. is dedicated to delivering exceptional assistance to both retail and business clients, ensuring their banking experience is smooth and culturally sensitive. This team plays a crucial role in addressing customer inquiries, resolving issues, and educating clients about the bank's innovative products and services tailored for diverse communities. By fostering strong relationships and providing personalized support, the team contributes to MetroBank’s mission of serving multicultural markets in the dynamic cities of Houston and Dallas.

Customer Support and Service

Finance and Banking

Leadership Team

Customer Support and Service

About

Team members

Other teams at MetroBank N.A.

Finance and Banking

Leadership Team