Naveed Oryzi

Naveed Oryzi currently serves as the Senior Manager of I&IT Service Operations at Metrolinx since January 2025. Prior experience includes a role as Chapter Manager for SRE Operations & Governance at Canadian Tire Corporation, where Naveed managed a team focusing on Supply Chain portfolio to enhance system uptime and resiliency through key SRE principles. In addition, Naveed held the position of ITSM Platform Manager at Canadian Tire, leading the development and implementation of Incident, Problem, and Change Management strategies. Earlier career highlights include serving as Manager of ITSM - Incident, Problem & Change Management at Rogers Communications, where risk identification and mitigation planning were primary responsibilities. Naveed began the professional journey as an Analyst in Product Management, successfully leading major projects and contributing to knowledge management. Naveed holds a Bachelor of Commerce degree in Business Technology Management from Ryerson University.