Samantha Harris

Samantha Harris is a seasoned professional in customer success and account management, currently serving as a Strategic Account Manager at Metronome since August 2025. Prior experience includes roles at Grafana Labs, where accomplishments featured 100% Net Revenue Retention and significant revenue expansion, and earlier positions at New Relic, Inc., Atmosera, and Pavelcomm, where strategies were developed to align technical features with business needs and enhance customer engagement. Samantha started a career at Microsoft as an SMB Sales Manager. Educational qualifications include a Bachelor of Social Sciences in Psychology from Washington State University.