Metropolitan Airports Commission
Michelle Cheuk is a Customer Research Analyst at the Metropolitan Airports Commission since June 2023, focusing on data collection and analysis to enhance customer experience at Minneapolis-St. Paul International Airport. Additionally, Michelle is the Owner and Founder of PeopleStats, providing data analytics services for public education. Michelle also works as a Business Operations Data Analyst at the Minnesota Department of Transportation, where responsibilities include data validation and statistical analysis. Previous experience includes roles at 3M as a Data/IT Analyst, Project Pathfinder as a Clinical Data and Technology Manager, and UBF Consulting as a Marketing Strategist. Michelle holds a Master of Arts in Sociology from the University of North Carolina at Chapel Hill and a Bachelor of Arts in Sociology from Wellesley College.
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Metropolitan Airports Commission
The Metropolitan Airports Commission (MAC) is dedicated to providing services that consistently exceed the expectations of its customers. Whether it's providing exciting shopping and healthy dining options at Minneapolis-St. Paul International Airport (MSP), plowing snow from one of its seven airports' runways, designing and building sustainable facilities, or ensuring the organization's long-term financial strength, the MAC strives to fulfill its vision statement: Providing your best airport experience. Created in 1943 by Minnesota state law, the MAC is a public corporation providing coordinated aviation services throughout the Twin Cities metropolitan area. In fact, the MAC operates one of the largest airport systems in the nation, which includes MSP and six general aviation airports. Together these airports help drive the region's economy and job growth while providing quick, easy access to destinations around the globe. A 15-member board of commissioners appointed by Minnesota's governor and the mayors of Minneapolis and Saint Paul establishes the commission's policies. Those policies are implemented by the commission's senior leadership and staff. The MAC and its airports are funded through rents and fees paid by airport users, not by general tax dollars.