Phil Burke

Assistant Director, Customer Experience at Metropolitan Airports Commission

Phil Burke began their work experience in 1989 as the Properties & Facilities Manager at Mesaba Airlines. In 2001, they transitioned to the Metropolitan Airports Commission, where they held roles such as Director of MSP Operations and Assistant Director of Customer Experience.

Phil Burke earned their Bachelor's Degree in Airport Administration from the University of North Dakota, where they studied from 1984 to 1989. Later on, they pursued a Master's Degree in Organizational Leadership at Bethel University from 2012 to 2014.

Location

St. Paul, United States

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Metropolitan Airports Commission

The Metropolitan Airports Commission (MAC) is dedicated to providing services that consistently exceed the expectations of its customers. Whether it's providing exciting shopping and healthy dining options at Minneapolis-St. Paul International Airport (MSP), plowing snow from one of its seven airports'​ runways, designing and building sustainable facilities, or ensuring the organization's long-term financial strength, the MAC strives to fulfill its vision statement: Providing your best airport experience. Created in 1943 by Minnesota state law, the MAC is a public corporation providing coordinated aviation services throughout the Twin Cities metropolitan area. In fact, the MAC operates one of the largest airport systems in the nation, which includes MSP and six general aviation airports. Together these airports help drive the region's economy and job growth while providing quick, easy access to destinations around the globe. A 15-member board of commissioners appointed by Minnesota's governor and the mayors of Minneapolis and Saint Paul establishes the commission's policies. Those policies are implemented by the commission's senior leadership and staff. The MAC and its airports are funded through rents and fees paid by airport users, not by general tax dollars.