Misbah Uddin has a diverse background in IT management, serving in various roles such as Team Manager, Senior Business Systems Analyst, Service Desk Manager, and IT Officer. Misbah's experience includes designing support models, implementing ITIL and best practices, providing support for software applications, leading service desk teams, and implementing service operation processes. With a degree in Computer Science, Misbah is skilled in managing IT assets, achieving SLA targets, and delivering efficient services to customers.
June, 2014 - present