Johnna Pace

Johnna Pace serves Walden Security’s Federal Services Division (FSD) as the Director of Operations. She oversees all FSD contracts and provides operational leadership in every aspect, including customer satisfaction, proposal development, budgets and billing. She also manages Walden Security’s FSD procurement partnerships and equipment inventory.

A 10-year veteran of Walden Security, Johnna leads with a pragmatic and precise approach, qualities valued by her government clients. Her reliability and dedication to the department launched her career in operations after starting in accounting. After two years with Walden Security, she was promoted to Operations Account Coordinator in which she orchestrated all new account transitions and facilitated ongoing contract requirements, such as pay rates, bill rates, vacation policies and budgeting information.

In her most recent position, Johnna served as FSD Operations Manager for a federal account in which 2,500 court security officers supply more than 90,000 weekly service hours throughout 24 states. A proven performer, Johnna earned the Spirit of Excellence Award from Walden Security in 2015.