Jeremiah W.

Jeremiah W. is an experienced IT professional specializing in service desk management and technical support, currently serving as Service Desk Manager at Metropolitan Thames Valley since August 2022. Previously held similar roles at Ampito Group and The Hyde Group, with a strong foundation in team management and stakeholder engagement. Jeremiah W. has a diverse background in IT support, having worked at Save the Children and Calyx Managed Services, where significant contributions included the integration of managed services and the implementation of remote management solutions. Early career experience includes positions at RBS, ABN AMRO Bank N.V., and Schroders, focusing on support engineering and system optimizations. Major achievements include successful deployment of imaging devices and application of group policies within Active Directory.