Bill Amarosa

Bill Amarosa is a seasoned professional in the transportation sector, currently serving as Vice President and Chief Officer of Operations Support at New York City Transit since May 2008. In this role, Bill leads the support teams within the Department of Subways, overseeing critical operations. Previous positions at New York City Transit include Senior Director of Performance Analysis and Director of Maintenance of Way Finance, where Bill managed substantial budgets and provided essential support to division managers. Earlier in the career, Bill held roles focused on data analysis and service planning for subway and bus systems. Prior to joining New York City Transit, Bill worked at Broadview Networks as Managing Director of Customer Retention & Loyalty, focusing on improving customer experience through data analysis and program implementation. Bill holds a Bachelor's degree in Classics and Classical Languages, Literatures, and Linguistics from Fordham University.