MTA
Fabian Jones is a seasoned IT professional with extensive experience in computer support, systems analysis, and network administration. Currently serving as a Computer Support Analyst IV at the Metropolitan Transportation Authority since July 2016, Fabian has a proven track record of managing technical support for over 70 in-house employees and 100+ remote users. Previous roles include Jr. Network Administrator at Ridgewood Savings Bank and Sr. Helpdesk Technician at ORC International, where responsibilities encompassed user account management, email setup, and hardware support. Demonstrated expertise in using various tools such as Active Directory, ServicePro, and Symantec for efficient problem resolution and system management, supported by a Bachelor's degree in Computer Systems from New York City Technical College.
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MTA
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The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people in the 5,000-square-mile area fanning out from New York City through Long Island, southeastern New York State, and Connecticut. The MTA comprises six agencies: MTA New York City Transit, MTA Bus Company, MTA Long Island Rail Road, MTA Metro-North Railroad, MTA Bridges and Tunnels, and MTA Construction & Development.