Ericka Rea

Ericka Rea is a skilled professional with a background in customer engagement and operations management, currently serving as a Customer Engagement Specialist at MetroTech Automotive since May 2023. Prior experience includes roles as an Operations Transition Specialist at Bison Advisors, where responsibilities involved supporting investment advisory services, and various positions at Alphastar Capital Management, LLC, including Onboarding Specialist and Advisor Services Manager, managing back office support for financial advisors. Ericka also has experience in administrative support and leadership roles, notably at UNC Charlotte, overseeing building operations and supervising student employees. A graduate of the University of North Carolina at Charlotte with a Bachelor of Science in Business Administration and Management, Ericka has developed expertise in customer service, operational processes, and team management throughout a diverse career in multiple sectors.