Laura Tikkanen

Laura Tikkanen serves as Head of Service Area for ICT Services in Group Operations at Metsähallitus since December 2018, overseeing a range of responsibilities including management, operational planning, demand management, procurement, and project leadership related to information management services. Prior to this role, Laura Tikkanen was the Development Director for Digital Services at Pihlajalinna from January to December 2018, contributing to the company's goal of providing comprehensive health services. Laura Tikkanen's career at the Finnish Red Cross Blood Service spanned over 14 years, where roles included Development Manager for Digital Customer Service Channels and various project management positions focused on web and e-services. Educational qualifications include a Master of Science in Economics and Business Administration from the University of Vaasa and a Master of Arts from the University of Helsinki, alongside several certifications in IT management and project management.