Ana Paula Martins

Team Lead de Customer Experience at meutudo.

Ana Paula Martins has a diverse work experience spanning several companies and roles. Ana Paula most recently worked at meutudo. as a Team Lead de Customer Experience, starting in May 2022. Prior to that, they served as a Coordenadora de operações at Liq from February 2022 to May 2022. Ana Paula also worked as a Supervisor administrativo at Mob Telecom from February 2021 to February 2022. Ana Paula was a Supervisor comercial at Vector Contact Center from August 2019 to February 2021. Before that, Ana Paula held the role of Coordenador Comercial e Relacionamento com o cliente at Couro Fino Industria E Comercio De Artefatos De Couro from April 2017 to May 2019. Ana Paula was also a Team Leader at Concentrix Brasil from October 2017 to September 2018.Prior to that, they worked as a Supervisora de Central de relacionamento com o cliente e vendas at Vector Contact Center from March 2015 to November 2016. Ana Paula gained experience as a Supervisor de Central de relacionamento com o cliente at CallDesk Soluções em Contact Center from March 2014 to March 2015. Lastly, they started their career at Liq, initially as an Atendente de telemarketing from October 2010 to March 2011, then as a Monitor from March 2011 to February 2012, and finally as a Supervisor de operações from February 2012 to August 2013.

Ana Paula Martins has a diverse education history. Ana Paula completed their post-graduate degree in Business Management at FGN Fortaleza. Additionally, they obtained a Bachelor's degree in Marketing Management and a Technological Bachelor's degree in Marketing Management with a specialization in Sales Techniques from Universidade Paulista. Ana Paula also pursued further studies in Business Management through a post-graduate program at FGN Fortaleza. Ana Paula gained expertise in International Business and Trade through a Master of Business Administration (MBA) program offered by ABRACOMEX.

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Timeline

  • Team Lead de Customer Experience

    May, 2022 - present