Iván Fernández Muñoz

Iván Fernández Muñoz is a skilled Senior Support Analyst specializing in connector expertise at Mews since January 2023, where responsibilities include training support staff and addressing technical queries. Prior experiences encompass diverse roles in customer support and hospitality, ranging from Front Desk officer positions at various hotels to a Food and Beverage Management MIT. Educational qualifications include ongoing studies in Computer Science engineering at Universidad Nacional de Educación a Distancia and degrees in Tourism and Leisure Management as well as in applied science from esteemed institutions. Iván's comprehensive background in customer relations, technical support, and hospitality management illustrates a strong commitment to enhancing customer experience and operational efficiency.