Sara Madanat

Sara Madanat is an experienced Customer Success Manager with a strong background in customer support, technical assistance, and hospitality. Currently employed at Mews since February 2024, Sara has also served in similar roles at Ortto and Medallia. Prior experience includes technical support at Revinate, where Sara managed support tickets for over 30,000 customers and contributed to product documentation and improvement reports. Additional roles at Apptuto, Loews Hotels & Co, The Kimpton Buchanan Hotel, and Hotel Palomar have equipped Sara with skills in social media strategy, guest services, VIP management, and front desk operations. Sara holds a Bachelor's Degree in Hospitality Administration/Management from San Francisco State University.