Tcaci Diana

Tcaci Diana serves as the Director of Customer Support at Mews, a position held since December 2021. Prior experience includes roles such as Transportation Manager at Amazon, where management of a team of Transportation Specialists focused on optimizing load management and performance metrics, and Manager of Lodging Operations at Expedia Group, overseeing a diverse team of over 50 lodging support associates while emphasizing customer-centricity and continuous process improvement. Earlier career highlights include a Business Unit Leader deputy role at BlueLink International CZ, managing multicultural agents and implementing new service procedures, alongside various management positions in sales and operations within the wine industry. Tcaci Diana holds diplomas in Intercultural Management and Food Technology from institutions in France and Moldova.