Crissane Simons

Crissane Simons works as a Partner Success Manager, with 10 years of experience within the Client Satisfaction/Experience field with a hardware technical background. She previously managed the Trailer Call Survey Process in MEA, with the purpose to drive and improve customer satisfaction. Crissane’s focus revolves around developing action plans based on root cause analysis to improve service levels. With her deep passion, knowledge, and understanding of client advocacy, she aims to implement strategies and practices targeted at winning and retaining customers loyalty, with the objective of long-term profitability for the organization.