MG Group
Irwan Hidayat has extensive experience in customer service and reservations within the hospitality industry. Currently serving as a Reservation - Customer Service professional at MG Group since September 2019, Irwan previously held the position of Guest Service Agent Supervisor at The Akmani Jakarta from September 2016 to September 2019, where responsibilities included assisting with guest check-ins and check-outs, managing reservations, and handling guest complaints. Prior to this role, Irwan was a Guest Service Agent at Hotel Menteng Group from January 2014 to August 2016, performing similar duties related to guest service and reservation management. Irwan holds a Bachelor's degree in Public Relations/Image Management from Universitas Persada Indonesia 'YAI', completed in 2018, and has a vocational education from CINDERA MATA INDAH VOCATIONAL HIGH SCHOOL.
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MG Group
THE B2B HOSPITALITY MARKETPLACE Connected dynamically to the world’s top B2B buyers and sellers OUR PURPOSE Leveraging technology and differentiated service to help travel buyers & sellers grow and win. TECHNOLOGY-DRIVEN The Industry’s only microservices-based platform especially designed and engineered for B2B distribution. High-Performance JSON APIs and next-gen architecture maximize speed, flexibility, and simplicity. Granular level control over your distribution by channel, market, and agency.