MGM National Harbor
Erica Pugsley currently serves as the Casino Marketing Manager at MGM National Harbor, having been promoted to this role in November 2016. Pugsley leads a team of 12 employees, overseeing daily operations of the VIP Services department, which supports the casino’s largest guest accounts. Responsibilities include evaluating guest play, creating unique experiences for VIPs, and analyzing data for marketing effectiveness. Previously, Pugsley held the role of Assistant Manager VIP Services, contributing significantly to the establishment of operational procedures during the grand opening, and has experience in various positions across the hospitality and marketing sectors. Pugsley holds a Bachelor of Music in Music Business/Management from Berklee College of Music.
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MGM National Harbor
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Located in an unrivaled setting, MGM National Harbor offers stunning panoramic views of the eastern shore of the Potomac River in Maryland. The $1.4 billion LEED® Gold Certified resort sits a short distance from Washington, D.C. to the north and historic sites, including George Washington’s Mount Vernon estate across the river in Virginia. The 24-story, 308-room resort features premier amenities and experiences for locals as well as visitors from around the world including a dynamic two-level casino with over 160,000 square feet of space that includes slots, table games and poker; a world-class spa and salon; an entertainment theater with flexible seating for up to 3,000; high- end branded retail; 50,000 square feet of meeting space; and restaurants from renowned local, national, and international chefs. MGM National Harbor is owned by MGM Resorts International (NYSE: MGM). Must be 21+. Please play responsibly. For help visit mdgamblinghelp.org or call 1.800.GAMBLER