Alexis M. Herman

Alexis M. Herman is a director at MGM Resorts International. Prior to their current position, they were a real estate broker at Miscella and a senior program manager at Ciena. As a customer advocate, they were responsible for driving overall customer experience and leading strategic customer engagements. Alexis is skilled in mentoring junior customer service management employees and consultants and facilitating communications between customer operational groups and internal organizations. Herman has built and maintained long-term strategic relationships with major technology companies such as Google, Facebook, Microsoft, and Amazon.

Alexis M. Herman has a MBA in marketing and international business from the Quinlan School of Business at Loyola University Chicago. Alexis also has a Bachelor of Science in computer science from Missouri University of Science and Technology. Alexis is certified by the Project Management Institute as a Project Management Professional (PMP).