Ann Hoff, Chief Marketing Officer at MGM Resorts International, is responsible for overseeing the company’s Brand, Public Relations, Creative, Sales, Guest Experience and Direct Marketing efforts.
Ms. Hoff previously served as President and COO of Portfolio Properties at MGM Resorts International, where she led strategic direction and worked closely with the Presidents/COOs of The Mirage, New York-New York, Luxor, Excalibur, as well as the Retail and Hotel Centers of Excellence for the entire enterprise. In this role, she oversaw corporate initiatives and EBITDA enhancements while also implementing operating model changes across the company.
Ms. Hoff’s career with MGM Resorts began in 1990 when she joined the Management Associate Program (MAP) at The Mirage. Soon after, she was named Assistant Director of Leisure Marketing for the property, followed by Assistant Director of Sales at Treasure Island. In 1997, Ms. Hoff moved to Biloxi, MS, to become part of the opening team as Director of Marketing for the company’s 1,740-room Beau Rivage. In 2001, she returned to Las Vegas as Vice President of Sales and Marketing for Treasure Island before becoming Vice President of Operations at New York-New York, overseeing the Hotel, Food & Beverage, Entertainment, Retail, Sales and Marketing divisions. Ms. Hoff served as President and Chief Operating Officer at Excalibur from 2017 to 2019, overseeing all aspects of the operation for the iconic 4,000-room resort while also executing several continuous improvement initiatives.
She is involved in numerous professional and charitable organizations, currently serving on the Board of Trustees at Southern Hills Hospital, the Executive Board of Global Gaming Women (GGW) and the Advisory Boards of the UNLV William F. Harrah College of Hospitality and Dress for Success. Within MGM Resorts, she is Executive Chair for the Emerging Leaders Network Group and the Executive Sponsor for the Management Associate Program (MAP) and the MGM 2020 Sourcing Initiative.
Ms. Hoff is a 2010 graduate of Leadership Las Vegas and holds a bachelor’s degree in Hotel and Restaurant Management from the University of Nevada, Las Vegas (UNLV) where she was honored among UNLV’s 50 Most Intriguing Alumni in 2018. She has also been recognized with the UNLVino Dom Perignon Award of Excellence, honoring individuals who have distinguished themselves through inspirational leadership, character and work ethic, GGW’s “Pay It Forward Award” and 2011 Women to Watch.
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