MGM Springfield
Tess Quaglieri is an experienced engineering and operations manager with a strong background in training and development within the hospitality industry. Currently serving as the Engineering Manager at MGM Springfield since March 2021, Tess previously held the position of Training & Development Manager for Engineering at the same organization. Tess's responsibilities have included overseeing onboarding training, ensuring compliance with safety standards, managing labor productivity, and collaborating with various departments for operational efficiency. Prior to MGM Springfield, Tess held various roles at MGM Grand Hotel & Casino Las Vegas, including Training Manager for EVS and Hotel Operations Manager, focusing on guest satisfaction and operational streamlining. Additionally, Tess's early career included Front Office Manager at The Signature at MGM Grand. Tess earned a Bachelor's degree in Social Sciences, majoring in Psychology and Economics from the University of the Philippines Baguio from 1980 to 1985.
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MGM Springfield
The best of Las Vegas has come to the heart of New England. A state of the art casino, resort, and entertainment destination. MGM Springfield encompasses three city blocks in the heart of downtown Springfield, Massachusetts, the City of Firsts. Igniting a cultural and economic renaissance in a New England city, the 2 million square-foot development, which combines new construction with revived historic buildings, offers 125,000 square feet of gaming space, a 240-room boutique style hotel, historic Armory event venue, ballrooms, boardrooms, private dining rooms, gardens, multiple dining and beverage outlets, TOPGolf Swing Suites, a seven-screen Regal luxury cinema complex, bowling, outdoor pool, a seasonal skating rink, complimentary parking and outdoor marketplace displaying local art, events and talent. FedEx Print & Ship Center on-site. Walk to Mass Mutual Convention Center, Symphony Hall, Basketball Hall of Fame, Dr Suess Museum. 20 minutes to BDL, Bradley Int'l Airport. For additional information, please visit www.mgmspringfield.com. Must be 21 years or older. MGM Resorts International offers GameSense information to its patrons to encourage responsible play. To learn more, please visit gamesensema.com. If you or someone you know has a gambling problem or concerns with gambling responsibly, call the 24-hour Problem Gambling Helpline at 1.800.426.1234.