Ryan Cathman

Ryan Cathman has a diverse work experience spanning over several industries. Ryan worked at Mi9 Retail as a Support Account Manager, where they acted as the main point of contact for client concerns and needs. Prior to this role, Ryan filled an unexpected void in the Support team from their previous position as a Project Manager and Level 1 Help Desk in the company. During their time at Mi9 Retail, they worked to build and strengthen client relationships, develop better support strategies, and implement strategic marketing plans.

Before joining Mi9 Retail, Ryan worked at HD Supply Waterworks as an Inside Sales Specialist, where they were responsible for inventory management and daily deliveries to clients in the Waterworks industry. Ryan also handled water meter reprogramming and provided estimates and quotes based on technical drawings.

Ryan also has experience in e-commerce, having worked as a Product Manager at IRISTOCRACY.com. In this role, they managed an extensive product line of eyewear and accessories, ensuring accurate inventory counts, coordinating online orders, and maintaining consistent messaging across the team.

Prior to their e-commerce role, Ryan worked at AGL Inc as a Customer Service, Inventory, and Logistics Coordinator. Ryan was responsible for tracking, selling, and replenishing inventory across six warehouses and maintaining direct communication with the B2B customer base.

Ryan's earlier work experience includes roles at Widen Enterprises as a Color Production Specialist, where they handled digital imaging and played a key role in national account advertising campaigns. Ryan also worked at Lands' End, where they held various positions, including Digital Imaging Specialist and Electronic Publishing Technician. In these roles, Ryan was responsible for image processing, color correction, layout design, and customer artwork production.

Throughout their career, Ryan has demonstrated strong customer service skills, attention to detail, and the ability to develop and implement effective strategies to meet client and business needs.

Ryan Cathman attended the University of Wisconsin-Platteville from 1993 to 1997, where they studied Criminal Justice. In addition, from 1994 to 1996, they pursued an Associate's degree in Marketing at Southwest Wisconsin Technical College.