Markus Zuser is an Agile Coach with extensive experience in enhancing organizational efficiency and fostering continuous improvement. They have held various roles, including Technical Product Manager and Software Quality Manager at MIC Customs Solutions, where they were responsible for driving agile methodologies and improving software quality. Prior to that, they worked as an IT Systems Administrator and Road Safety Instructor at Sauer, and they took a sabbatical from 2012 to 2013. Markus holds a Diploma in IT and Business Administration from the Higher Technical College for IT in St. Pölten, Austria, and a First Class Honours Bachelor of Science in Computing from the University of Central Lancashire.
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