Anneke Wesch

Customer Care Team Lead at Micazu

Anneke Wesch has a diverse work experience spanning several industries. Anneke currently works as a Customer Care & Client Relations Specialist at Micazu since April 2022. Prior to that, they held the position of Front Office/Sekretariat at Deutsche Internationale Schule Den Haag from February 2021 to January 2022.

Anneke also worked at Gallagher Europe BV, where they served as an Allround Support Online Team member from September 2018 to February 2021. Additionally, they were the Customer Service Back Office - DE & AT at the same company from July 2017 to September 2018. In this role, they handled customer orders, provided information and advice, managed administration, and resolved complaints for German and Austrian business clients. Anneke also performed debtor management and translation work.

Before joining Gallagher Europe BV, Anneke worked at FysioSupplies as a Customer & Sales Support representative for Germany and the EU from August 2016 to July 2017. Anneke'sresponsibilities included order processing, invoicing, customer assistance, and complaint handling. Anneke also conducted translation tasks.

Anneke's earlier experience includes working as a Translator (German) on a project basis at Stella Fietsen from March 2016 to August 2016. Anneke also gained teaching experience as a Trainee German Teacher at RSG NO Veluwe from February 2015 to July 2016. In this role, they assisted and independently taught German classes, provided homework supervision, supported students, and conducted exam training and Goethe-Zertifikat training.

Furthermore, Anneke worked as a Trainee Dutch Teacher at Carmel College Salland from February 2014 to June 2014. Anneke'sresponsibilities included assisting and independently teaching Dutch classes, providing homework supervision, and supporting students.

Anneke's earlier employment includes roles as a Cashier/Sales Assistant at Van Neerbos Bouwmarkten (Gamma) from 2012 to 2014 and as a Cashier at Jumbo Supermarkten from 2010 to 2012.

Anneke Wesch completed their education at the Christelijke Hogeschool Windesheim from 2014 to 2018, where they pursued a field of study in Docent Duits tweede graads. Prior to that, they attended the Ubbo Emmius Lyceum from 2006 to 2013 and obtained their HAVO-diploma in the field of Cultuur en Maatschappij. In addition to their educational background, Anneke Wesch is a member of the Socrates International Honour Society, having obtained this distinction in 2013.

Links

Previous companies

Van Neerbos Bouwmarkten logo

Timeline

  • Customer Care Team Lead

    January 1, 2024 - present

  • Customer Care & Client Relations Specialist

    April, 2022