Etienne de Susanne

Global IT Customer Experience Manager at Michelin

Etienne de Susanne is a seasoned IT leader with extensive experience in managing technology and customer experience solutions, currently serving as Chief Information Officer at Euromaster since September 2022. At Michelin, where de Susanne has worked since November 2001, responsibilities include overseeing global IT customer experience as Global IT Customer Experience Manager, leading a team focused on business intelligence, IoT, and B2B integration, managing a budget of 25 million euros. Previous roles at Michelin include Global IT Manager for Supply Chain and North America IT Manager for Supply Chain, as well as IT Solution Manager and IS Project Manager. Additionally, de Susanne has contributed to academia as an Associate Teacher at France Business School, specializing in Supply Chain and Logistics. Educational credentials include a Certificat d'Etudes Spécialisées in Lean Management from Télécom Paris and a Bachelor of Science in Physics and Engineering from Université Paul Sabatier Toulouse III.

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Michelin

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Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries.


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