Kenneth Taylor has extensive experience in the equipment service industry, currently serving as a Technical Communicator and Technical Instructor for Caterpillar products at Michigan CAT since April 2013. Prior to this role, Kenneth held the position of Operations Manager at Cummins Bridgeway, overseeing distributor operations in western Pennsylvania from September 2011 to March 2013. Kenneth also managed a large Caterpillar service department as Service Manager at H.O. Penn Machinery Co., Inc. from January 2004 to September 2011, where responsibilities included the hiring and support of over 45 union technicians and supervisory personnel. Earlier, Kenneth worked at Michigan CAT from 1997 to 2004 as Product Support Manager and Training Instructor, focusing on parts and service management and developing training programs for heavy equipment mechanics. Kenneth holds an Associate of Applied Science degree in Heavy Equipment Service from Ferris State University, earned between 1979 and 1981.
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