Alea H.

Alley H. has extensive experience in the financial services industry, holding various positions at MSU Federal Credit Union since May 2014, culminating in the role of Call Center Manager. Responsibilities include mentoring, coaching, and aligning the call center's operations with the company's strategic direction. Alley previously served as Assistant Branch Manager and Branch Trainer II, contributing to employee training and enhancing member services. Additional roles within MSU Federal include Financial Services Representative and Member Service Representative, emphasizing customer engagement and financial support. Alley also has a background in animal care and customer service, with prior roles at various animal care facilities, H&R Block, and Team Beachbody as an Independent Online Fitness Coach. Alley H. earned an MBA in Organizational Leadership and Human Resource Management from Baker College and a BS in Animal Sciences from Oregon State University.