Amalia Toader-Cloanda possesses a robust professional background, including roles as an Account Payable Associate at GENPACT from March 2014 to June 2016 and multiple positions within Microsoft from July 2024 to March 2025, such as Senior Partner Technical Advisor and Customer Advisor. Key responsibilities at GENPACT included invoice processing, account reconciliation, and compliance with SOX controls. At Microsoft, Amalia focused on accounts and billing management, customer service metrics, and collaboration with global teams to enhance customer support experiences. Amalia holds an MBA from the University of Bucharest and several certifications from Harvard Business School Online, including Disruptive Strategy and Negotiation Mastery, reflecting a commitment to continuous professional development in business management and innovation.
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