Johan Bernal is an Expert Technical Consultant at Microsoft, specializing in customer lifecycle management, skill development, and coaching. Currently serving as a Customer Lifecycle Manager at Microsoft, Johan leads initiatives to align objectives and optimize processes while promoting diverse perspectives within teams. Previously, Johan worked as a Scrum Master at BairesDev and a business analyst at GluCloud, where they focused on customer engagement strategies and data analysis. Johan's academic background includes qualifications in mechatronics, industrial automation, and programming from various educational institutions.
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