John Georgy is the Director of Support Engineering at Microsoft, where they lead a global team dedicated to providing exceptional technical support and enhancing customer satisfaction. With a strong background in service management and operational excellence from previous roles at Vodafone and Egypt Nile Company, they have developed a unique blend of strategic leadership and hands-on execution. John holds a Master of Business Administration in Strategic Management from the Arab Academy for Science, Technology and Maritime Transport, where they achieved a 3.85 GPA. Their career is characterized by a commitment to building high-performing teams, driving innovation, and aligning support operations with corporate goals.
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