Kapil Kaushik is a Customer Success Account Manager and Service Delivery Manager, currently responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Prior to this role, Kapil served as a Manager and Solution Architect at Capgemini, where they led various EUC projects and oversaw the design and implementation of infrastructure transformations. Additionally, Kapil has held positions at Microsoft, emphasizing cloud infrastructure and customer success. Kapil earned a B.Tech in Computer Sciences from Maharshi Dayanand University from 2000 to 2003.
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