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Kevin Reid

Support Escalation Engineer -Senior Escalation Engineer

Kevin Reid is an Azure Senior Advanced Cloud Engineer (ACE) at Microsoft, bringing over 15 years of expertise in server administration and networking. They provide technical support and guidance in Azure, focusing on IaaS VM for both Windows and Linux platforms. With experience at companies like Wells Fargo and Bank of America, Kevin has a strong background in systems engineering, security compliance, and troubleshooting critical issues. They also served as a course instructor for adult education in computer repair and hold certifications including CCNA, Server +, and A+. Kevin's mission centers on ensuring customer satisfaction and success with Microsoft cloud services.

Location

Charlotte, United States

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